Privacy Policy - Painscout

1. Introduction

Welcome to Painscout ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us, including:

Account information (email address, name, password)
Payment information (processed securely through Stripe)
Usage data (features used, preferences, saved items)
Communications (support requests, feedback)

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and browsing behavior.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalize and improve your experience

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers: We share data with third-party vendors who perform services on our behalf (e.g., Stripe for payment processing, email services)
Legal Requirements: We may disclose information if required by law or in response to valid legal requests
Business Transfers: In connection with any merger, sale, or transfer of company assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to rectify inaccurate information
The right to request deletion of your information
The right to restrict or object to processing
The right to data portability

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

8. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you use.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@painscout.com